Mealthy Insulation / Thermal Shield Degradation

Exterior of the cooker (especially near the lid or sides) becomes excessively hot to the touch during use.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Missing or damaged internal insulation blanket, Warped inner pot causing heat concentration, Blocked ventilation openings

How to Fix / Troubleshooting

Safety first: Use oven mitts if touching the unit during or after cooking. Unplug and cool before opening.

  • Check ventilation: Ensure the cooker is placed on a hard, heat-resistant surface with adequate clearance around it. Do not block vents.
  • Inspect insulation: Remove the outer housing and check for an insulation blanket or shield around the inner pot area. Replace if missing, burned, or compressed.
  • Check pot and lid: Ensure the inner pot and lid are correctly installed and not warped, which can redirect heat.

Warning: Some exterior warmth is normal, but surfaces should not be dangerously hot; if they are, discontinue use until repaired.

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Repair Difficulty

Hard 4/5

Required Part

Internal Insulation Blanket
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