How to Fix / Troubleshooting

Safety first: Unplug the cooker and allow it to cool before opening the base. Be aware of mains-voltage circuits.

Steps to diagnose:

Check thermal fuse: Locate the thermal fuse attached to the heating plate or in series with the heater wiring. Test for continuity; if open, replace with the same temperature and current rating.
Inspect wiring: Ensure all heater wires are firmly connected and not broken.
Test heater: Measure resistance of the heating element. If within normal range, the element is likely good.
Check control output: If comfortable with live testing and using proper isolation, verify that the control PCB is switching power to the heater when a program is running. If not, the relay/triac or PCB is faulty and should be replaced.

Warning: Live electrical testing should only be performed by qualified technicians.

Display and lights work, but the cooker does not heat; food remains cold.

Possible Causes