Multicooker beeps and displays E1 immediately after powering on; cooking cannot start.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the Morphy Richards multicooker from the mains and allow it to cool completely before opening any panels.
Steps to check and fix:
- Inspect the sensor lead: Remove the inner pot and look at the center of the heating plate. Most Morphy Richards multicookers have a small temperature sensor (NTC) clipped to or embedded in the plate. Check that its wires are not cut, pinched, or burnt.
- Check the connector: Remove the bottom cover (usually a few screws). Locate the small 2‑wire plug from the NTC sensor going to the main control PCB. Reseat the connector firmly and look for corrosion or looseness.
- Test continuity: With a multimeter set to resistance, measure across the NTC sensor leads (with the cooker unplugged). A typical reading is between 5 kΩ and 200 kΩ at room temperature (exact value varies by model). If the meter shows OL (open) or 0 Ω (short), the sensor is faulty.
- Replace the sensor: If open or damaged, remove the clip or screw holding the NTC to the heating plate, disconnect it from the harness, and install a compatible Morphy Richards NTC temperature sensor. Route the wires away from the hot plate and moving parts.
- Reassemble and test: Refit the base cover, insert the inner pot, plug in, and power on. The E1 code should clear automatically if the sensor is detected.
When to stop: If the sensor and wiring are intact but E1 persists, the fault may be on the control PCB; contact an authorized Morphy Richards service center.
Repair Difficulty
Required Part
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