E5 error appears shortly after starting a program; cooker may not heat at all.

Safety first: Unplug the multicooker and wait for it to cool. Work on a dry, stable surface.

Diagnostic steps:

• Access the base: Remove the screws holding the bottom cover and carefully lift it off to expose the heating element and wiring.
• Inspect wiring: Look for burnt, loose, or disconnected wires going to the circular heating element. Tighten any loose spade connectors and replace any heat-damaged wiring with high-temperature cable.
• Test the element: Disconnect at least one wire from the heating element and measure resistance across its terminals with a multimeter. A typical element will read between 20–80 Ω (varies by wattage). If the reading is OL (open), the element is faulty.
• Check for chassis shorts: Measure between each element terminal and the metal chassis. Any low resistance indicates a short and the element must be replaced.
• Replace the element: If defective, remove the mounting screws or clips holding the heating plate/element assembly, transfer any sensors or insulation, and install a new Morphy Richards heating element assembly.

Note: If the element tests good but E5 persists, the control PCB's heater relay or triac may be faulty and should be serviced by a professional.