E9 error appears and cooker shuts down; often associated with burning smell or tripped household breaker.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the cooker immediately. If the breaker tripped, reset it only after inspecting the appliance. Do not reuse the cooker until the fault is found.
Diagnostic steps:
- Inspect for visible damage: Remove the base cover and look for burnt wires, melted insulation, or scorch marks on the heating element and PCB.
- Check wiring harness: Follow all high-voltage wires (from mains input to heater and PCB). Ensure none are trapped between metal panels or have exposed copper touching the chassis.
- Test heating element for shorts: With all wires disconnected from the element, measure resistance between each terminal and the metal body of the cooker. Any low resistance (under several MΩ) indicates a shorted element that must be replaced.
- Inspect PCB power devices: Look at the heater triac or relay on the PCB. Cracks, bulging, or burn marks indicate failure. In such cases, replacing the entire PCB is usually more practical than component-level repair.
- Replace damaged parts: Fit a new Morphy Richards heating element or control PCB as required, ensuring all earth connections are secure.
Note: If you are not comfortable working with mains-voltage circuits, seek professional service.
Repair Difficulty
Required Part
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