Err
Morphy Richards
Generic Control System Error
Display shows 'Err' or 'Error' and beeps; no specific numeric code is given.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Button panel membrane shorted or stuck, Loose ribbon cable between display board and main PCB, Firmware or MCU fault on control board
How to Fix / Troubleshooting
Safety first: Disconnect from mains before opening the control panel area.
Steps to attempt:
- Soft reset: Unplug the cooker for 10–15 minutes, then plug back in. Try to start a simple program like "Keep Warm" or "Steam".
- Check for stuck buttons: Press each key on the control panel several times. If any button feels stuck or does not click, the membrane keypad may be shorting.
- Inspect ribbon cable: Remove the front panel to access the display/keyboard PCB. Reseat the flat ribbon cable or connector going to the main PCB.
- Look for moisture: Condensation or liquid spills can cause temporary shorts. Gently dry the area and, if needed, clean with isopropyl alcohol.
- Replace keypad or PCB: If the error persists and specific buttons do not respond, replace the control panel membrane or the entire control PCB assembly with the correct Morphy Richards part.
Note: Generic 'Err' codes can mask deeper faults; if basic checks fail, professional diagnosis is recommended.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel Membrane / Display PCB
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