Strong burnt smell or smoke from the cooker during use (not just normal cooking odour).

Safety first: Turn off and unplug the cooker immediately. If you see flames, use an appropriate fire extinguisher; never use water on electrical fires.

Steps to investigate:

• Check for food spills: After cooling, remove the inner pot and inspect the heating plate for burnt food or oil. Clean thoroughly with a damp cloth.
• Inspect wiring: Remove the base and look for discoloured, melted, or burnt wires and connectors. Replace any damaged wiring with high-temperature rated cable and secure connections.
• Examine PCB: Look for burnt components or darkened areas on the control PCB. A burnt smell from this area usually means the board must be replaced.
• Test cautiously: After cleaning and minor repairs, test the cooker under supervision. If any smell or smoke returns, discontinue use and replace the faulty part or entire unit.

Warning: Do not continue using a cooker that emits persistent burning smells; it may be a fire hazard.