Water or food leaks from the bottom of the multicooker onto the countertop.

Safety first: Unplug the cooker immediately if liquid is seen near the power cord or base. Do not operate until fully dry and repaired.

Steps to diagnose:

• Inspect inner pot: Remove and fill the pot with water while holding it over a sink. Check for hairline cracks or leaks, especially around the base weld.
• Check condensation collector: Many Morphy Richards models have a removable condensation cup at the back. Ensure it is installed correctly and not cracked or overflowing.
• Inspect inner lid gasket: Remove the inner lid (if fitted) and check its gasket. A damaged gasket can allow steam and condensate into the housing, which may drip out of the base.
• Dry the unit: If liquid has entered the housing, remove the base and gently dry all components. Allow at least 24 hours in a warm, dry place before reassembly.
• Replace faulty parts: Fit a new inner pot, condensation collector, or inner lid gasket as needed.

Warning: If water has reached the control PCB or mains connections, have the unit inspected by a professional.