How to Fix / Troubleshooting

Safety first: Unplug the multicooker before working on the control panel.

Clean surface: Wipe the keypad with a soft, slightly damp cloth to remove grease and dirt. Do not allow liquid to seep into the panel edges.
Test multiple buttons: Note which buttons fail; if only certain keys are affected, the issue is likely local to those switches.
Inspect ribbon cable (advanced): Remove the outer housing to access the keypad ribbon cable. Reseat it firmly in the connector.
Check tact switches: On models with individual tact switches, press them directly (with power disconnected) to feel for a positive click. Replace any that feel mushy or stuck.
Replace keypad assembly: If the membrane overlay is worn or cracked, replace the entire keypad/front panel assembly with a compatible Nesco part.

Warning: Avoid using sharp objects to press buttons; this can puncture the membrane and worsen the problem.

Buttons on the control panel are unresponsive or require very hard presses to register.

Possible Causes