Water or food leaks from the bottom of the multicooker onto the counter during or after cooking.

Safety first: Unplug the cooker and allow it to cool before handling leaked liquids.

• Inspect inner pot: Remove and fill the pot with water while holding it over a sink. Look for drips indicating cracks or pinholes. Replace the pot if any leaks are found.
• Check condensation collector: Locate the external condensation cup or channel on the side/back of the cooker. Ensure it is installed correctly and not cracked or overflowing.
• Avoid overfilling: Do not exceed the maximum fill line inside the pot, especially for soups or starchy foods that can foam.
• Clean lid and housing: Remove the lid and clean any internal channels that direct condensation. Ensure they are not blocked.
• Internal seal issues (advanced): If leaks persist with a sound pot and correct fill levels, inspect internal gaskets and seals around the inner pot support and base; replace if deteriorated.

Warning: Do not operate the cooker with a known leaking inner pot; this can damage internal electronics and create shock hazards.