Timer counts down but food remains mostly uncooked; very little steam or heat inside.

Safety first: Check food temperature before consumption to avoid undercooked food.

• Verify mode and settings: Ensure you are using the correct function (e.g., PRESSURE vs SLOW COOK) and appropriate time for the recipe.
• Check for preheat: Confirm the unit actually preheats and produces steam when expected.
• Test with water: Run a BOIL or SAUTÉ function with water and observe if it reaches a rolling boil. If not, heating is inadequate.
• Professional diagnosis: A weak or partially open heating element or control fault will require internal testing and replacement.