U14
Panasonic Insufficient Water / Boil-Dry Protection

U14 is displayed and the cooker does not start the selected program.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Water level below minimum mark, Incorrect cooking mode for amount of food, Faulty temperature sensing causing premature boil-dry detection

How to Fix / Troubleshooting

Safety first: Unplug and allow the unit to cool if it has been heating.

  • Check water level: Ensure the inner pot has at least the minimum water level indicated in the Panasonic manual for the selected program.
  • Correct program: Use appropriate programs for small quantities (e.g., Porridge or Steam) instead of high-heat pressure modes when cooking very small amounts.
  • Clean pot and heater: Remove the inner pot and clean both the pot bottom and heater plate. Residue can cause hot spots and early boil-dry detection.
  • Sensor evaluation: If U14 appears even with correct water levels, the bottom temperature sensor may be reading incorrectly. Inspect and, if necessary, replace the heater plate NTC sensor.
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Repair Difficulty

Medium 3/5

Required Part

Heater plate NTC temperature sensor
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