Food is undercooked or overcooked compared to the selected program, with no error code.

Safety first: Allow the cooker to cool before internal inspection.

• Check inner pot: Ensure you are using the original Panasonic inner pot. Replace if the base is warped or coating is heavily worn.
• Clean contact surfaces: Wipe the heater plate and pot bottom to ensure good thermal contact.
• Sensor replacement: If cooking is consistently off, replace the bottom NTC sensor and, on models that use it, the lid NTC sensor to restore accurate temperature feedback.
• Firmware reset: Some models allow a factory reset via button sequence (see manual). Perform this to clear any stored offsets.