Multicooker beeps and shows E2, will not heat or start cooking.

Safety first: Unplug the multicooker and let it cool completely. Never work on the unit while it is connected to mains power.

• Check for obvious damage: Remove the inner pot and inspect the central heating plate and sensor area. Look for burnt marks, melted plastic, or loose metal discs in the center.
• Clean sensor contact area: Wipe the central metal disc and surrounding plate with a soft, dry cloth. Ensure there is no moisture or food residue that could affect sensor readings.
• Check inner pot condition: A heavily warped or dented Philips inner pot can cause poor contact with the sensor. Rotate the pot and press gently to see if it rocks. Replace the inner pot if it does not sit flat.
• Power reset: Leave the unit unplugged for 10–15 minutes, then reconnect and test again. Sometimes the control board will clear a transient sensor error.
• Internal sensor replacement: If E2 returns immediately, the NTC sensor or its wiring is likely defective. Access requires opening the base, disconnecting the sensor from the main PCB, and installing a compatible Philips NTC sensor. This should be done by a qualified technician due to shock and fire risk.