ProCook
Temperature Regulation / Sensor Miscalibration
Multicooker overheats and burns food on the bottom while the top remains undercooked.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
NTC sensor not in proper contact, Warped inner pot, Thick carbonized layer on heating plate, Faulty control algorithm on PCB
How to Fix / Troubleshooting
Safety first: Unplug and let the cooker cool before cleaning or inspection.
- Clean contact surfaces: Remove any burnt-on food from the heating plate and the bottom of the inner pot. Use a non-abrasive pad.
- Check pot flatness: Place the inner pot on a flat surface; if it rocks or is visibly warped, replace it.
- Inspect sensor mount (advanced): Ensure the NTC sensor is firmly attached to the heating plate and not bent away.
- Test with water: Run a water boil test to see if the unit cycles correctly. Persistent overheating suggests sensor or PCB replacement.
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Repair Difficulty
Medium
3/5
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