E2
ProfiCook
Temperature Sensor (NTC) Open or Short
Multicooker beeps and shows E2, will not heat or start cooking.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Failed bottom NTC temperature sensor, Broken sensor wiring harness, Sensor connector loose on control PCB, Control PCB sensor input failure
How to Fix / Troubleshooting
Safety: Unplug the cooker and let it cool fully before any inspection.
- Power reset: Disconnect from mains for 5–10 minutes, then plug back in and try a simple program. Sometimes transient faults clear after a reset.
- Check inner pot seating: Remove the inner pot and wipe the underside dry. Clean the central heating plate and the small temperature sensor button in the middle with a soft dry cloth. Reinstall the pot, ensuring it sits flat and rotates freely.
- Inspect for damage: Look at the central sensor button or disc on the base. If it is loose, cracked, or pushed in, the NTC sensor assembly may be damaged and require replacement.
- Advanced wiring check: With the unit unplugged and bottom cover removed, locate the two-wire NTC sensor harness from the center of the heater plate to the control PCB. Check for burnt, cut, or disconnected wires. Reseat the connector on the PCB.
- Next steps: If E2 remains, the NTC sensor or the control PCB is likely faulty. Replace the bottom temperature sensor (NTC probe) first, as it is cheaper, then the control board if needed.
Advertisements
Repair Difficulty
Hard
4/5
Required Part
Bottom NTC Temperature Sensor
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements