Err
ProfiCook Generic System Error / Undefined Fault

Display shows 'Err' or 'Error' without a number; cooker beeps and stops.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Transient firmware glitch, Button panel short or stuck key, Internal sensor reading out of range, Control PCB failure

How to Fix / Troubleshooting

Safety: Unplug the appliance before any inspection.

  • Power reset: Disconnect from mains for 10–15 minutes, then reconnect and try a simple non-pressure program (e.g., sauté or warm).
  • Check control panel: Wipe the touch panel or buttons with a slightly damp cloth, then dry. Ensure no buttons are physically stuck or jammed.
  • Remove moisture: If steam has entered the control panel area, leave the cooker unplugged in a dry place for 24 hours to allow moisture to evaporate.
  • Test different modes: If only one specific program triggers the error, note it; this can indicate a sensor or relay associated with that mode.
  • Service: Persistent 'Err' messages usually require diagnostic testing of sensors and the control PCB. Replacement of the main board or keypad PCB may be necessary.
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Repair Difficulty

Hard 4/5

Required Part

Control Panel PCB
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