Inner pot contents are undercooked even though the program completes normally.

Safety: Use caution when opening the lid after cooking; hot steam may escape.

• Verify program and settings: Ensure you are using the correct program and time for the food type. Increase cooking time if necessary, especially at high altitudes.
• Check pot contact: Remove the pot and inspect the heater plate for debris. Clean and ensure the pot bottom is flat and undamaged.
• Water test: Run a boiling test with 1 liter of water on a high-heat program. If the water does not reach a vigorous boil, the heater or sensor may be faulty.
• Inspect heater (advanced): Test the heating element resistance with a multimeter. A significantly higher resistance than specified can indicate a weak element that should be replaced.
• Sensor/PCB replacement: If the heater is good but temperatures remain low, the NTC sensor or control PCB may be misreading temperature and should be replaced.