ProfiCook
Insulation / Thermal Shielding Degradation
Outer housing becomes excessively hot to the touch during normal operation.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Damaged internal insulation, Misaligned inner pot causing heat transfer to walls, Blocked ventilation, Overheating heater or sensor fault
How to Fix / Troubleshooting
Safety: Avoid touching hot surfaces. If plastic parts deform, stop using the cooker.
- Check placement: Ensure the cooker is not placed against walls or objects that reflect heat back.
- Inspect inner pot fit: Confirm the pot is correctly seated and not pressing against the side walls.
- Internal inspection (advanced): Remove the outer housing to inspect insulation material around the inner chamber. Replace any burnt or missing insulation.
- Sensor check: If overheating is suspected, test the NTC sensor and thermostat. Replace faulty components.
- Service: Excessive external temperatures can be a fire hazard; have a technician evaluate and repair as needed.
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Repair Difficulty
Hard
4/5
Required Part
Internal Thermal Insulation
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