Unusual grinding or scraping noise when opening or closing the lid.

Safety: Ensure the cooker is unplugged and cool before working on the lid.

• Inspect hinge area: Open the lid fully and look for food particles or foreign objects in the hinge and lock slots. Remove any debris.
• Clean and lightly lubricate: Wipe the hinge with a dry cloth. If allowed by the manual, apply a tiny amount of food-safe silicone lubricant to the metal hinge pin (avoid contact with the sealing surfaces).
• Check for damage: Look for cracked plastic around the hinge or lock. If parts are broken or misaligned, replace the lid hinge/lock assembly.
• Avoid forcing: Do not force the lid closed if resistance is felt; identify and correct the cause first.