ProfiCook Condensation Management / Drip Leak

Water or condensation pooling under the multicooker after use.

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Possible Causes

Overfilled inner pot causing boil-over, Blocked condensation collector, Cracked condensation cup, Lid gasket sweating and dripping externally

How to Fix / Troubleshooting

Safety: Unplug the cooker before lifting or tilting it to remove water.

  • Check fill level: Ensure you are not exceeding the maximum fill line, especially for soups and stews.
  • Empty condensation collector: Locate the condensation cup or channel on the side or back of the cooker. Remove, empty, and clean it.
  • Inspect for cracks: Check the condensation cup and its mounting for cracks or misalignment. Replace if damaged.
  • Dry exterior: Wipe the outer housing and base dry after each use to prevent moisture buildup.
  • Observe during next use: If water still appears under the unit, inspect for internal leaks from the lid or inner pot and address accordingly.
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Repair Difficulty

Very Easy 1/5

Required Part

Condensation Collector Cup
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