Redmond
Insulation or Thermal Shielding Degradation
Outer body of the multicooker becomes excessively hot to touch during operation.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Missing or damaged internal thermal insulation, Gaps between inner pot and housing, Blocked ventilation
How to Fix / Troubleshooting
Safety first: Some warmth is normal, but surfaces should not cause burns. Unplug and allow to cool before inspection.
- Check placement: Ensure adequate clearance around the cooker and do not place it in enclosed cabinets during use.
- Inspect insulation: Remove the outer shell (if serviceable) and check for missing or displaced insulation around the inner pot and heating area. Reposition or replace insulation as needed with high-temperature rated material.
If the housing deforms or discoloration appears, discontinue use and seek professional service.
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Repair Difficulty
Hard
4/5
Required Part
Internal Thermal Insulation
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