Russell Hobbs
Base leakage / condensation drainage issue
Water collects under the cooker or on the countertop after use.
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Possible Causes
Overfilled inner pot causing boil-over, Cracked inner pot, Blocked condensation channel, Misfitted condensation collector
How to Fix / Troubleshooting
Safety: Unplug the cooker before lifting or tilting it. Avoid getting water into the power inlet.
Steps:
- Check fill level: Ensure you are not exceeding the MAX line inside the inner pot.
- Inspect inner pot: Remove and fill the pot with water over a sink to check for leaks or hairline cracks.
- Clean condensation path: Locate the condensation channel leading to the collector cup. Clean it with a small brush or pipe cleaner.
- Verify collector fit: Ensure the condensation collector is fully seated and not missing.
Repair: Replace a cracked inner pot or damaged condensation collector as needed.
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Repair Difficulty
Very Easy
1/5
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