Water or food leaks from the bottom of the multicooker onto the countertop during or after cooking.

Safety first: Unplug the cooker and allow it to cool. Do not operate with visible leaks near electrical parts.

Steps to resolve:

• Check inner pot: Fill the pot with water and place it on a dry surface outside the cooker. Look for drips indicating a crack or pinhole; replace the pot if leaking.
• Inspect condensate collector: Remove and empty the external condensate cup or tray. Check for cracks and ensure it is properly seated.
• Examine lid and rim: Look for water trails from the lid area that may be overflowing the condensate channel.
• Internal inspection (advanced): Remove the outer housing to inspect internal hoses and seals. Tighten or replace any loose or cracked hoses leading from the lid to the condensate collector.

When to call a technician: If you find internal leaks near wiring or the heater, professional repair is necessary to avoid electrical hazards.