Starfrit
Unresponsive Keypad / Touch Panel Failure
Display lights up but buttons do not respond or only some keys work intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Moisture or liquid under keypad overlay, Worn or cracked keypad membrane, Loose ribbon cable between keypad and main board, Contaminated touch sensor surface
How to Fix / Troubleshooting
Safety first: Unplug the cooker before removing any covers.
Steps:
- Wipe the control panel surface with a dry, lint-free cloth to remove grease and moisture.
- If the panel is capacitive touch, ensure your fingers are dry and not using thick gloves when testing.
- Remove the outer shell or front panel to access the keypad ribbon cable. Reseat the cable at both the keypad and main board ends.
- Inspect the keypad overlay for cracks or signs of liquid ingress. If moisture is suspected, allow the unit to dry in a warm, dry place for 24 hours.
- If specific buttons consistently fail while others work, the keypad membrane or touch PCB is likely defective and should be replaced as an assembly.
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Repair Difficulty
Medium
3/5
Required Part
Keypad / Control Panel Assembly
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