Multicooker overheats, causing food to burn on the bottom even on normal settings.

Safety first: Unplug and allow the unit to cool before inspection.

Steps:

• Inspect the bottom sensor mounting on the heater plate. Ensure it is firmly pressed against the metal surface and not bent away.
• Check for any insulating debris (foil, paper, thick grease) between the sensor and heater plate and remove it.
• Verify that you are using appropriate liquid quantities and not using high-heat programs for delicate foods.
• If overheating persists across multiple programs, the NTC sensor or thermostat may be out of calibration and should be replaced.
• If replacing the sensor does not correct the issue, the main control board’s temperature regulation circuit may be defective and require replacement.