Rice or other grains consistently come out undercooked or overcooked despite following instructions.

Safety first: Normal cooking troubleshooting; no electrical risk if used correctly.

• Use original bowl: Ensure you are using the original Tefal bowl with correct markings.
• Measure accurately: Use the supplied measuring cup and follow the manual's ratios.
• Select correct program: Choose the specific rice or grain program recommended.
• Check bowl flatness: Replace the bowl if the bottom is not flat, as this affects sensor readings.