C1
Thermomix Secondary Temperature Sensor / Overheat Sensor Fault

Thermomix displays C1 and refuses to start heating or cooking functions.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or shorted secondary NTC sensor on heater block, Overheat cutout sensor damaged or tripped, Loose sensor connector on heater assembly, Faulty sensor input circuit on main PCB

How to Fix / Troubleshooting

Safety first: Disconnect power and let the appliance cool for at least 30 minutes before inspection.

  • Power cycle and cool down: Unplug the unit, remove the bowl, and allow the machine to cool fully. After cooling, plug back in and check if the C1 error clears.
  • Check for blocked ventilation: Ensure the Thermomix has adequate space around it and that the underside and rear vents are not blocked by cloths, plastic, or debris. Overheating can trigger sensor faults.
  • Visual inspection (advanced): With the unit unplugged, remove the bottom cover and inspect the heater block area. Look for burnt wiring, melted insulation, or a dislodged sensor clipped to the heater block. Reseat the sensor connector on the PCB.
  • Service recommendation: If the error persists, the overheat sensor or the main board must be tested with a multimeter and replaced if out of specification. This involves working near mains-voltage components and should be done by a qualified technician.
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Repair Difficulty

Professional Required 5/5

Required Part

Heater Block Overheat Sensor / Secondary NTC
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