How to Fix / Troubleshooting

Safety first: Unplug the appliance before any inspection. Do not bypass safety interlocks.

Check safety conditions: Ensure the bowl is correctly seated and locked, the lid is properly closed, and any required measuring cup is in place.
Try different speeds: Attempt to start at a low speed and then higher speeds. If the motor never turns, the issue is likely electrical.
Listen for clicks: When starting, listen for relay clicks inside the unit. No sound may indicate a control issue.
Advanced inspection: With the bottom cover removed and unit unplugged, check the motor connector for secure fit and signs of overheating.
Service requirement: Motor or driver replacement involves high-voltage circuits and should be performed by an authorized technician.

Thermomix motor does not start when pressing start, but the display and timer work normally.

Possible Causes