Inner pot bottom has burnt or scorched food while the top remains undercooked; food sticks badly.

Safety: Allow the cooker and pot to cool before cleaning.

• 1. Inspect pot flatness: Place the inner pot on a flat surface and check for rocking. Replace if warped.
• 2. Check non-stick coating: If the coating is heavily scratched or peeling, replace the Toshiba inner pot to restore proper heat distribution.
• 3. Clean heater plate: Remove any burnt residue from the heater plate to ensure full contact with the pot.
• 4. Adjust recipes: For high-sugar or thick dishes, add more liquid and stir before starting to reduce scorching.

Do not use metal utensils in the inner pot; they accelerate coating damage.