Condensation or water collects around the base and on the countertop during normal use, even without visible leaks from the pot.

Safety first: Unplug and cool before removing the condensation collector.

• Check collector: Locate the plastic condensation cup at the rear or side of the cooker. Ensure it is properly seated and not overflowing. Empty and clean it regularly.
• Clean channels: Use a small brush or pipe cleaner to clear any channels leading from the lid to the collector.
• Inspect for cracks: Examine the collector for hairline cracks that can allow water to drip. Replace if damaged.
• Positioning: Ensure the cooker is on a level surface so condensation flows correctly into the collector.

Properly functioning condensation management should prevent water pooling around the base during normal operation.