Tower
Keypad / Touch Panel Failure
Display works but none of the buttons respond, or only some buttons work intermittently.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Moisture ingress behind control panel, Cracked or worn membrane keypad, Loose ribbon cable between keypad and PCB
How to Fix / Troubleshooting
Safety first: Unplug the cooker before removing the control panel.
- Dry the panel: If liquid was recently spilled, leave the cooker unplugged in a warm, dry place for 24–48 hours to allow moisture to evaporate.
- Clean surface: Wipe the panel with a dry cloth; do not spray cleaner directly onto the panel.
- Reseat ribbon cable: Remove the front panel cover to access the keypad ribbon cable. Carefully unplug and replug it into the PCB, ensuring it is fully seated.
- Test all keys: After reassembly, test each button. If specific keys still fail, the keypad assembly likely needs replacement.
Replacing the keypad or entire front control panel is typically straightforward but may require ordering a model-specific Tower part.
Advertisements
Repair Difficulty
Medium
3/5
Required Part
Control Panel / Keypad Assembly
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements