Tower
Keep Warm Temperature Regulation Fault
Keep Warm mode overheats food, causing it to burn or dry out instead of maintaining temperature.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Misreading bottom temperature sensor, Firmware calibration drift on control PCB, Poor thermal contact between pot and sensor
How to Fix / Troubleshooting
Safety first: Avoid leaving food unattended on Keep Warm until the issue is resolved.
- Stir and add liquid: Stir food before switching to Keep Warm and ensure there is sufficient liquid to prevent sticking.
- Clean heating plate and sensor area: Remove the inner pot and clean the plate thoroughly. Any residue can cause hot spots and misreadings.
- Test with water: Fill the pot with water and run Keep Warm. Measure the water temperature after 30–60 minutes; it should be hot but not boiling. Boiling indicates a regulation fault.
- Inspect sensor: If overheating persists, check the bottom NTC sensor and wiring for damage or poor contact.
Persistent overheating on Keep Warm usually requires sensor or PCB replacement by a technician.
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Repair Difficulty
Medium
3/5
Required Part
Bottom NTC Temperature Sensor Assembly
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