Water or food drips from the bottom of the multicooker onto the counter during or after cooking.

Safety first: Unplug the cooker and allow it to cool before lifting or tilting. Do not operate with water inside the base.

• Inspect inner pot: Remove and check for cracks, pinholes, or severe coating damage. Replace the pot if any structural damage is found.
• Check condensation collector: Many Tower models have a removable plastic condensation cup at the rear. Ensure it is fitted correctly and not cracked or overflowing.
• Dry the base: Remove the bottom cover and gently dry any moisture with a cloth. Leave the unit open in a warm, dry place for 24 hours before reuse.
• Avoid overfilling: Follow the MAX fill lines and avoid thick sauces that can foam excessively.

If leaks persist without overfilling and with a sound inner pot, the cooker body or internal seals may be compromised and require professional inspection.