Zojirushi Keypad / Button Failure

Buttons on the control panel are unresponsive or require very hard presses.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn keypad membrane, Moisture ingress under panel, Loose ribbon cable, Damaged control PCB button contacts

Safety first: Unplug before cleaning.

Surface cleaning: Wipe the control panel with a slightly damp cloth, then dry thoroughly. Do not allow liquid to seep into the edges.
Test all buttons: Note which buttons fail; if only one or two are affected, the membrane may be worn in that area.
Drying time: If liquid was spilled, leave the unit unplugged for 24–48 hours to dry.

When to call a technician: Persistent unresponsive buttons require keypad or board replacement.

Medium 3/5

Control Panel Keypad

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