Condensation or water accumulates excessively around the base or on the countertop after cooking.

Safety first: Wipe up water promptly to avoid slipping or electrical hazards.

• Empty condensation collector: Remove and empty the collector after each use; reinstall securely.
• Check steam cap orientation: Ensure it is installed correctly to direct steam away from the body.
• Minimize lid opening: Each opening releases steam that can condense on nearby surfaces.
• Inspect gasket and lid channels: Clean any channels designed to route condensation back into the pan.

When to call a technician: If water appears to leak from inside the body rather than from condensation paths, internal seals may be compromised.