U02
Zojirushi User Error – Pressure System Not Assembled Correctly

U02 appears; cooker refuses to start pressure or high-heat modes.

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Possible Causes

Steam cap not installed, Inner pressure cap missing or misaligned, Pressure gasket not seated, Steam vent blocked with residue

How to Fix / Troubleshooting

Safety first: Ensure the unit is cool and not under pressure before disassembling any caps.

  • Check steam cap: Verify that the outer steam cap is installed and locked in the correct orientation.
  • Inspect inner pressure cap: Remove and reinstall the inner pressure cap (if your model has one), ensuring it snaps or locks into place as shown in the manual.
  • Check pressure gasket: Inspect the round gasket for twists, debris, or damage. Clean with warm soapy water, rinse, dry, and reinstall evenly.
  • Clean vent holes: Use a soft brush to clear any starch buildup from the steam vent.
  • Restart: After correct assembly, restart the desired program.

When to call a technician: If U02 persists with all parts correctly installed, the pressure detection system may be malfunctioning.

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Repair Difficulty

Easy 2/5

Required Part

Steam Cap, Inner Pressure Cap, Pressure Gasket
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