Zojirushi
Burning / Scorching of Food
Strong burnt smell or visible smoke from the steam vent or lid area during cooking.
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Possible Causes
Insufficient water, Wrong program for food type, Food stuck to bottom from previous use, Excessive sugars or sauces causing caramelization
How to Fix / Troubleshooting
Safety first: If you see continuous smoke, unplug the unit and do not open the lid until it has cooled and pressure (if any) has released.
- Stop cooking: Press CANCEL and unplug the cooker.
- Allow to cool: Wait until it is safe to open the lid, then remove burnt food.
- Clean thoroughly: Wash the inner pan, lid underside, and steam cap to remove burnt residue.
- Adjust recipes: Use recommended water levels and programs for sticky or sugary foods.
When to call a technician: If burning occurs even with correct recipes and clean components, temperature control may be faulty.
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Repair Difficulty
Very Easy
1/5
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