Zojirushi
External Leakage
Water or starchy liquid leaks from the sides or bottom of the multicooker during cooking.
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Possible Causes
Damaged or misaligned lid gasket, Overfilled inner pan, Cracked inner pan, Spillover entering inner body and exiting through drain paths
How to Fix / Troubleshooting
Safety first: Unplug the unit immediately if liquid is leaking near the cord or base.
- Check fill level: Ensure food and water do not exceed the maximum line inside the pan.
- Inspect lid gasket: Remove the gasket (if removable), wash with warm soapy water, rinse, dry, and reinstall evenly. Replace if cracked or hardened.
- Inspect inner pan: Look for cracks or pinholes, especially near the bottom seam. Replace the pan if any damage is found.
- Dry the unit: If liquid entered the body, unplug and let the cooker dry for at least 24 hours before reuse.
When to call a technician: Persistent leakage from the base may indicate internal seal or body damage.
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Repair Difficulty
Easy
2/5
Required Part
Lid Gasket, Inner Pan
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