F11
Ariston Door Lock Motor or Locking Mechanism Fault

Oven door will not lock for pyrolytic self-cleaning; error appears when starting cleaning cycle

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed door lock motor, Jammed door latch, Broken lock microswitch, Faulty wiring between lock assembly and PCB

How to Fix / Troubleshooting

Safety first: Disconnect power before working on the door lock. Do not force the door closed.

  • Check for mechanical obstruction: Inspect the door latch and strike for food debris or misalignment. Clean and realign as needed.
  • Access door lock assembly: Remove the top cover or front panel (depending on model) to reach the lock mechanism located near the top front of the oven.
  • Inspect lock motor and linkage: Check that the lock arm moves freely by hand (with power off). Look for broken plastic parts or bent linkages.
  • Test microswitches: Use a multimeter to verify that the lock position switches change state when the lock is engaged and disengaged. Replace the lock assembly if switches are faulty or integrated.
  • Check wiring: Ensure the harness from the lock to the PCB is intact and firmly connected.
  • Replace lock assembly: If the motor does not operate or the mechanism is damaged, install a new genuine Ariston door lock assembly. Reassemble and test a cleaning cycle to confirm proper locking.
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Repair Difficulty

Hard 4/5

Required Part

Door Lock Assembly (Pyrolytic Models)
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