BlueStar Keypad or Touch Control Failure

Buttons on the control panel do not respond or respond intermittently.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn membrane keypad, Loose ribbon cable connection, Moisture ingress behind control panel

Safety first: Disconnect power before removing the control panel.

Steps to try:

Clean surface: Wipe the control panel with a dry cloth. Avoid excessive moisture.
Reseat ribbon: Remove the control panel and reseat the keypad ribbon cable into the EOC.
Dry out: If moisture is present, allow the panel to dry completely before retesting.
Replace keypad: If specific buttons never work, replace the keypad or entire control panel assembly.

Medium 3/5

Control Panel Keypad Assembly

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