LOC
BlueStar
Control Lock or Child Lock Activated
Display shows LOC or LOCK and oven controls do not respond; door may be locked on some models.
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Possible Causes
Control lock feature engaged, Stuck control lock button, Software glitch in EOC
How to Fix / Troubleshooting
Safety first: If the oven is hot and you cannot unlock it, avoid forcing the door; allow it to cool.
Steps to try:
- Disable control lock: Press and hold the designated control lock key (often "Lock", "Control Lock", or a key with a lock icon) for 3–5 seconds until LOC clears from the display.
- Power reset: If the lock will not clear, turn off power for 5 minutes, then restore and try the unlock sequence again.
- Check keypad: Ensure the lock button is not physically stuck or damaged. Clean around the button.
When to stop: If LOC remains and the door is locked with no response to the unlock sequence, the door lock mechanism or EOC may be faulty and should be serviced by a technician.
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Repair Difficulty
Very Easy
1/5
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