Café
Touch Panel or Capacitive Sensor Failure
Touch controls are unresponsive or respond intermittently; no error code displayed.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed touch control panel, Moisture under glass, Loose ribbon cable to control board
How to Fix / Troubleshooting
Safety First: Turn off power at the breaker before accessing the control panel.
- Clean surface: Wipe the glass control surface with a dry cloth. Do not use excessive liquid cleaners.
- Power reset: Disconnect power for 5 minutes to reset the touch controller, then restore and test.
- Inspect ribbon cable: Remove the control panel and reseat the flat ribbon cable from the touch panel to the user interface or main control board.
- Replace panel: If keys remain unresponsive or only some areas work, replace the touch control panel assembly.
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Repair Difficulty
Medium
3/5
Required Part
Touch Control Panel Assembly
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