E11
Caple
Door Lock Release Failure
Caple pyrolytic oven door remains locked after cleaning cycle has finished and oven has cooled.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Stuck door lock mechanism, Failed lock motor not returning to open position, Faulty lock position sensor, Control PCB not sending unlock signal
How to Fix / Troubleshooting
Safety first: Disconnect the oven from mains. The door may still be hot after a pyrolytic cycle; wait until fully cool.
- Allow extra cooling time: Some models keep the door locked until the cavity temperature is very low. Wait at least 30–60 minutes after the cycle ends.
- Manual release (if provided): Check the user manual for a manual door release access point (often behind the control panel or through a small hole). Use the recommended tool to release the lock.
- Access lock from top: Remove the oven from the cabinet and take off the top cover. Manually move the lock lever to the open position while gently pulling the door.
- Inspect and replace: If the lock is stiff or damaged, replace the entire lock assembly. Also check the wiring and microswitches feeding back to the PCB.
- Test after repair: Run a short cleaning cycle or lock test to confirm the door locks and unlocks correctly.
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Repair Difficulty
Hard
4/5
Required Part
Pyrolytic Door Lock Assembly
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