Electrolux Unresponsive touchpad / keypad failure

Control panel lights up but buttons do not respond or respond intermittently

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn touch membrane, Moisture intrusion, Loose keypad ribbon cable, Faulty UI board

How to Fix / Troubleshooting

Safety first: Disconnect power at the breaker.

  • Dry and clean: If the issue started after cleaning, allow the panel to dry thoroughly and clean with a dry cloth.
  • Reseat ribbon cable: Remove the control panel and reseat the keypad ribbon cable into the UI or EOC.
  • Inspect for damage: Look for cracks or delamination of the touch membrane. Replace the touchpad or entire control panel assembly if damaged.
  • Replace UI board: If the keypad is good but inputs are not recognized, replace the UI board.
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Repair Difficulty

Medium 3/5

Required Part

Touchpad/Control Panel Assembly
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