E13
Essentials
Low Voltage / Power Supply Fault
Display shows E13, timer and clock reset randomly, oven may shut off mid-cook
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Unstable mains supply, loose neutral or live connection at terminal block, failing internal power supply on control board, overheating of control area
How to Fix / Troubleshooting
Safety first: Turn off power at the breaker before checking connections.
- Check mains terminal block: Access the rear of the oven and open the mains connection cover. Tighten all live, neutral, and earth screws. Look for signs of overheating or melted insulation; replace the terminal block if damaged.
- Inspect supply cable: Ensure the oven's supply cable is not kinked, crushed, or overheated. Replace if insulation is damaged.
- Verify dedicated circuit: Ensure the oven is on a suitable dedicated circuit as per Essentials installation instructions. Overloaded circuits can cause voltage drops.
- Control board power supply: If external connections are sound, the low-voltage power supply on the control board may be failing. Inspect for bulging capacitors or burned components. Replace the control module if necessary.
- Monitor after repair: After reassembly, run the oven for 30–60 minutes and confirm that the display remains stable and E13 does not recur.
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Repair Difficulty
Hard
4/5
Required Part
Electronic Control Board (Main PCB)
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