Oven shows E015, often associated with steam ovens or models with moisture functions
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Disconnect power and allow the appliance to cool before working near the steam generator.
- Check water tank: Ensure the water tank is filled, correctly inserted, and that any float or magnet is moving freely.
- Clean contacts: Wipe the tank contacts and the mating contacts in the oven with a dry cloth to ensure good electrical connection.
- Descale system: Run a descaling program if available, using the recommended descaling agent for Gaggenau steam ovens.
- Inspect inlet and hoses: Remove the tank and visually inspect the water inlet area for blockages or scale build-up.
- Test steam function: After cleaning and refilling, start a steam program and observe whether steam is produced. If not, the steam generator or level sensor may be faulty.
Note: Accessing and testing the steam generator and level sensors involves exposure to high-temperature components and should generally be done by a professional.
Repair Difficulty
Required Part
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