E021
Gaggenau Pyrolytic door lock / temperature monitoring fault

Oven shows E021, often after a self-clean (pyrolytic) cycle, and will not heat

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck pyrolytic door lock, Failed lock temperature sensor, Overheated wiring near lock assembly, Control board misreading lock status

How to Fix / Troubleshooting

Safety: Ensure the oven is cool and power is disconnected before working on the lock mechanism.

  • Check door status: Verify whether the door is physically locked. If locked, do not force it open.
  • Power reset: Turn off the breaker for 15 minutes, then restore power to see if the lock releases automatically.
  • Manual release: Consult the user manual for a manual door lock release procedure (often accessible through a small opening or by removing the top panel).
  • Inspect lock assembly: With the top/front panel removed, inspect the lock motor, linkage, and microswitches for heat damage or misalignment.
  • Switch test: Test the lock position switches with a multimeter to ensure they change state when the lock moves.

Recommendation: If the lock is heat-damaged or the switches are unreliable, replace the complete lock assembly. Persistent E021 after replacement may indicate a control board issue.

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Repair Difficulty

Hard 4/5

Required Part

Pyrolytic Door Lock Assembly
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