Gaggenau User interface input failure

Oven display works but buttons or touch areas do not respond reliably

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn or damaged touch sensors, Loose UI ribbon cable, Contamination under glass, Faulty UI electronics

How to Fix / Troubleshooting

Safety: Disconnect power before removing the control panel.

  • Clean surface: Thoroughly clean the glass control surface with a soft, dry cloth. Avoid excessive moisture.
  • Check for lock mode: Ensure the child lock or panel lock function is not activated (refer to user manual for unlock procedure).
  • Reseat cables: Remove the control panel and reseat the ribbon cable(s) between the UI and main board.
  • Inspect for damage: Look for cracks in the glass or damage to the touch foil.

Note: If only certain areas are unresponsive, the touch foil or UI board likely needs replacement.

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Repair Difficulty

Medium 3/5

Required Part

Touch Control Panel / UI Ribbon Cable
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