LOCKED DOOR
GE Profile
Door lock mechanism stuck in locked position
Display shows LOCKED DOOR or a lock icon; door will not open even when oven is cool.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Door lock motor jammed, Bent lock latch, Failed door lock switch, Control not receiving correct lock feedback
How to Fix / Troubleshooting
Safety first: Turn off power at the breaker and allow the oven to cool completely.
- Try a reset: With power off for 1–2 minutes, restore power and attempt to start then cancel a self-clean cycle to force a lock/unlock sequence.
- Access lock assembly: If still locked, remove the top panel or rear panel to reach the lock motor and latch. Manually move the latch to the unlocked position with power off.
- Inspect for damage: Check for bent latch arms, broken plastic cams, or seized motor. Replace the door lock motor assembly if damaged.
- Test operation: After repair, run a short self-clean or lock cycle to confirm proper locking and unlocking.
Warning: Do not pry the door open from the front; this can warp the door and damage the glass.
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Repair Difficulty
Hard
4/5
Required Part
Oven Door Lock Motor Assembly
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